Telehealth

Telehealth Doctors and GP Services – Book Appointment

Amtan Telehealth is now live, and you can get started by calling 1300-4-AMTAN

Please read the complete advisory below:

1. PRACTICE POLICY

If you have travelled overseas or suspect any flu-like symptoms such as cough, fever, cold or body ache PLEASE DO NOT VISIT THE CLINIC
A. USE OUR TELEHEALTH FACILITY INSTEAD BY CALLING 13004AMTAN (1300426826)
i. Call 13004AMTAN (1300426826) BEFORE visiting our clinics if you have travelled or experience any flu-like symptoms.
ii. We will be asking a few extra questions to isolate patients ‘at risk for COVID-19’. This allows us to better support and enables doctors to provide the care and attention needed while reducing the risk of casual contact.
iii. Be mindful and respectful of the staff, nurses and doctors during this time of crisis in the healthcare industry.
iv. Call in advance for your scheduled appointment to know of any possible delays.

2. TELEHEALTH CONSULTATION (BULK BILLED)

The World Health Organisation (WHO) has declared COVID-19 a pandemic. Prime Minister Scott Morrison has announced a number of healthcare measures to protect Australians from COVID-19. For people in home isolation or quarantine, as a result of coronavirus, to receive health consultations via the phone or video such as Phone or Skype.

This is a massive action undertaken by Amtan Medical Centres as it goes a long way to ensure the sustainability of our clinic’s service long term and in the interest of our staff and doctors as well. Such measures help us too, to reduce our vulnerability and risk during such a crisis in the health industry.

3. CONDITIONS FOR TELEHEALTH CONSULTATION

Vulnerable/isolated patients are those where at least one of the following applies:
(a) the person has been diagnosed with COVID-19 virus but who is not a patient of a hospital; or
(b) the person has been required to isolate themselves in quarantine in accordance with home isolation guidance issued by the Australian Health Protection Principal Committee (AHPPC); or
(c) the person is considered more susceptible to the COVID-19 virus being a person who is:

At least 70 years old; or
At least 50 years old and is of Aboriginal or Torres Strait Islander descent; or
Is pregnant; or
Is a parent of a child under 12 months; or
Is already under treatment for chronic health conditions or is immune-compromised; or
The person meets the current national triage protocol criteria for suspected COVID-19 infection.

*The Telehealth service will be bulk-billed at no cost to patients and will be available from Friday 13 March.
*A private Telehealth fee applies for Non-Medicare eligible patients.

Call AMTAN Telehealth now at