Feedback, Compliments & Complaints

At Amtan Medical, we value your feedback and are committed to providing safe, high-quality healthcare.

We welcome compliments, suggestions and complaints as they help us continually improve our services. If you have any concerns about your experience, we encourage you to raise them with us directly so we can work with you to achieve a timely and fair resolution.

Please speak with our Practice Manager. All feedback is treated confidentially and investigated in accordance with our Complaints Management Policy.

If you remain dissatisfied with the outcome, or prefer to make an external complaint, you may contact:

Australian Health Practitioner Regulation Agency (AHPRA)
For concerns relating to registered health practitioners.
Phone: 1300 419 495

Office of the Health Ombudsman (Queensland)
For complaints about health services or health service providers.
Phone: 13 36 46

We also welcome feedback through our patient experience surveys and invite you to share your experience via our Google reviews.